Welcome to Nula. Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use the Nula mobile application.
1. Information We Collect
To provide a seamless food ordering experience, we collect:
- Personal Information: Name, phone number, and email address.
- Order Details: Delivery address and transaction history.
- Location Data: Precise or approximate location via GPS.
- Photos & Media: Access to your camera or gallery (only with your permission).
2. Why We Need This Information
Location: We collect location data (even when the app is in the background, if applicable) to:
- Show nearby restaurants.
- Provide real-time tracking of your delivery.
- Help delivery partners find your exact address.
Photos & Media: We access your photos or camera solely for:
- Profile Customization: Allowing you to upload a profile picture.
- Customer Support: Letting you upload photos of orders in case of disputes or quality issues (e.g., damaged items).
We do not access your private gallery without a specific action from you.
3. Data Sharing & Security
- Service Providers: We share your name, phone number, and address with Delivery Partners only to fulfill your order.
- No Third-Party Sales: We do not sell, rent, or trade your personal data or location history to advertising companies.
- Security: We use industry-standard encryption to protect your data from unauthorized access.
4. Your Controls
You can manage permissions (Location and Photos) at any time through your device settings. However, disabling location may prevent the app from functioning correctly for deliveries.
5. Consent
By using Nula, you agree to the collection and use of information in accordance with this policy.